As banks and financial institutions increasingly rely on third-party service providers for IT and financial operations, managing outsourcing risks has become a core focus for the Reserve Bank of India (RBI). Whether it's cloud hosting, core banking platforms, data storage, or payment processing—outsourced functions must comply with the same regulatory, security and operational standards expected from in-house operations.
Our outsourcing audit and compliance services ensure that financial entities remain fully compliant with RBI’s outsourcing guidelines, while securing sensitive data, maintaining operational continuity and reducing third-party risks.
✅ How We Help
Our team helps financial institutions assess, audit and monitor their outsourcing relationships with a focus on compliance, security and continuity. Our offerings include:
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Outsourcing policy development and review
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Vendor due diligence frameworks
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SLA and contract advisory
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Security audits of outsourced functions (cloud, SaaS, APIs)
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Third-party risk assessments
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Regulatory readiness assessments for RBI inspections
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BCP/DR audits and simulations
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Compliance monitoring and audit documentation
🔒 Types of Services Commonly Outsourced
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Cloud infrastructure (IaaS, PaaS, SaaS)
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Core banking solutions
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Data storage and backup systems
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IT helpdesk and call center services
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Digital payment platforms and mobile apps
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KYC/AML verification systems
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Loan processing, document management and analytics
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Third-party API integrations and microservices
📋 Regulatory References
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RBI Master Directions on Outsourcing of IT Services – April 2023
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RBI Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services
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Data Localization Guidelines
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CERT-IN Compliance for Incident Reporting
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BCP/DR Guidelines and Cloud Usage Circulars
💼 Key Benefits
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Ensure RBI-compliant outsourcing practices
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Reduce third-party cyber and operational risks
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Maintain audit readiness for regulatory inspections
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Improve SLA visibility and vendor accountability
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Enhance data protection and prevent unauthorized access
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Streamline governance and contract management
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Strengthen business continuity and recovery mechanisms
